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International Workshop on Innovation and Smart Goverment 2023

September 2023

Hybrid Event

Call for Papers


Academic space is needed amid the perverse problems caused by the COVID-19 pandemic. To share visions, projects, and new ideas related to technology in government. Public problems must be addressed through advances in digital government, public innovation, and emerging technologies.

The objective of the First International Innovation and Smart Government Conference is to foster cutting-edge research on the topics of public innovation, smart government, public governance, government data, internet access, and changes in government organizations.

It seeks to unite the efforts of academics in multidisciplinary groups related to information systems, data science, public administration, e-government, artificial intelligence, among others, to produce alternatives to the problems shared by governments around the world.

This effort is dedicated to attracting research from Latin America due to its geographical proximity and seeks to become a reference in Smart government and Public Innovation. It highlights academic contributions in cutting-edge research topics and practical contributions to solving shared problems in the region and areas where technology and government practice converge.

This year, the congress is focused on proposing solutions to complex problems (Paquet and Scherez, 2021) and wicked problems. From generating theoretical explanations, reference frameworks, key constructs that allow understanding the problems and proposing practical and tangible solutions for governments.

This first edition of the First International Innovation and Smart Government Conference focuses on understanding the organizational challenges public administrations face at all levels due to the COVID-19 pandemic and how to face the short and medium-term challenges.These challenges are complex because they imply drastic changes in public organizations that rethink their existence, work dynamics, and impact on their communities and countries. These challenges, such as repairing the social tissue are fragmented by losing lives and jobs and have broken cultural and ideological structures by being locked in for so many months.

The great challenge of governing the social media platforms whose synergy has transformed: social interactions, citizen participation, the government-citizen relationship, and families, young people, professionals, and political employees adapt to new communication and collaboration dynamics, which threatens to become virtual realities through new technologies such as the Metaverse.

The economic challenges to repair the severe economic, distribution, and supply chain damage, loss of jobs, closure of industries facing more challenging competitive conditions, and deal with disjointed governments.The crucial challenges in health systems require structural, comprehensive reforms that contain the intensive use of data, the revolution of machines to understand new viruses, attend patients with extreme care, and require technologies to generate vaccines and prevent epidemics.

Finally, the challenges of information inequality and access to public data involve new public knowledge systems in the face of the sustainable energy revolution. These changes brought the adoption of Artificial Intelligence and Blockchain will be decisive in understanding the new configuration between government, technology, and society in the 21st century.


This conference aims to discuss cutting-edge solutions for the technology in government implementations. Propose alternatives and solutions for practical governmental problems and advance research in emergent trends.


TRACK 1. Smart Government and Public Innovation

Track chair: Rodrigo Sandoval Almazan Phd (UAEMEX-iLabMexico)

This track is focused on research for public innovation and smart government in this challenging times. This track seeks research on new frameworks, ideas and evaluation of e-government services. We invite contributions from various backgrounds and disciplines. Topics include but are not limited to:

One-stop government – service integration

Digital Transformation of public administration

Governance for Smart Government

Framework for smart government

Frameworks and model of IT adoption for the smart government

Framework for governance and management the e government

Smart government public policies

Evaluation of e-government services

Adoption and implementation of AI in public organizations

Impacts on public governance


TRACK 2. Artificial Intelligence in Government 

Track chair: David Valle Cruz Phd (UAEMEX-iLabMexico)

Artificial intelligence has begun to be a topic of analysis in digital government research. This track focuses on discussing AI applications, experiences, and unintended consequences, drawing on a variety of methodologies, techniques, applications, theoretical frameworks, and empirical cases, in order to capture the unique phenomena triggered by the increasing adoption of AI.

We invite contributions from various backgrounds and disciplines. Topics include but are not limited to:

Governance of AI 

Trust in AI

AI Ethics

Applications or cases of AI use

AI-based public policy and public policies for AI

Machine learning techniques useful for government efficiency

AI frameworks for government

TRACK 3. Open Government Innovations and challenges

Track chair: Edgar A. Ruvalcaba-Gomez Phd (Universidad de Guadalajara-i-LabMexico) and Javier Cifuentes (Universidad de Murcia-i-LabMexico)

This track focuses on research about open government and related topics, such as government transparency, citizen participation, accountability, open data, among others.  This track seeks to concentrate and disseminate research work on new case studies, theoretical frameworks, and evaluation of institutional openness policies.  We invite contributions from diverse backgrounds and disciplines.  Topics included (but not limited):

Open Government

Open Data implementation challenges and obstacles

Open Collaborative Government

Open Data, Transparency and Open Innovation

Citizen participation, e-participation

TRACK 4. New digital technologies in public services

Track chair: Julián Villodre (UAM-España, IT_GesPub) 

New information and communication technologies are a trend for innovation in public services. This track focuses on the investigation of the improvement of public services through new digital technologies. The investigations can be frameworks, applications, case studies, methodologies and empirical cases that allow knowing the impact of these technologies on public services.

We invite contributions from various backgrounds and disciplines. Topics include but are not limited to:

Internet of Things in public services

Social and Mobile Media for Public Administration

Web-mobile ethics

Virtual Communities

Mobile technology in public services

Digital culture

Digital surveillance, tracking, and monitoring

Digital divide

AI-based technologies

Big data in Public Services

Wireless Technology in public services

Recommended Topics (not limited) 


Globalization and Migration 

Impacts of digital solutions in specific sectors 

 Organizational implications 


Privacy, trust and dependability 

Legal societal and cultural issues 

Success factors for the adoption of new digital technologies in smart government 

IT governance in smart government 

New digital technologies in the innovation of public services 

Information systems and topics related 

Target Audience 

This event is an excellent resource for social science researchers from different areas of knowledge such as information systems scientists, computer science scientists, political and law scientists and scholar researchers, academics, higher education students and government community. 

Submission Procedure 

Researchers and practitioners are invited to submit a full paper, can be with a length of 12-15 pages according to the guidelines in MS Word template download here

All submitted papers be reviewed on a double-blind review basis. 

We solicit original research papers written in English. The submissions must not have been previously published or be under review for another conference or journal. Only complete and finished papers will be reviewed, not abstracts. After your paper is accepted you will have a chance to improve it according to the comments of the reviewers, but the reviewers will assume that the text that they are reading is the text that is to be published, with the only changes they explicitly request (as opposed to reviewing a draft or abstract). In particular, the papers must be submitted in the required format. We reserve the right to reject without review the submissions that do not follow the format guidelines. 

All proposals should be submitted through the Easychair 


Note 2: To identify track, please add below research title. 


The accepted and presented papers will be submitted for publication in the River Publishers Conference Proceedings (Confirmation in process).